EURL BUYDIZ — TERMS AND CONDITIONS OF SERVICE

Last Updated: February 2026

Effective Date: February 1, 2026

Currency: Algerian Dinar (DZD)

Registered Office: Bois des cars 01 villa N 63 Dely ibrahim, Algiers, Algeria

PART I — QUICK OVERVIEW FOR USERS

1. About Buydiz

Buydiz EURL is a registered Algerian company that operates a digital marketplace ("the Platform") connecting independent buyers, sellers, and delivery partners.

You can use the Buydiz mobile app or website to buy, sell, advertise, and deliver products securely within Algeria.

In simple terms: Buydiz provides the space and tools — you handle your own transactions, while Buydiz keeps everything secure and fair.

2. Your Agreement

By creating an account or using the Platform, you automatically agree to these Terms of Service and the laws of Algeria, especially:

  • Law No. 18-05 on E-Commerce (Articles 5, 8, 12, 22)
  • Law No. 09-03 on Consumer Protection (Articles 3, 13, 21, 33)
  • Law No. 18-07 on Personal Data Protection (Articles 4, 10, 18, 30)

Meaning: You're entering a legal contract with Buydiz EURL. If you don't agree, please don't use the Platform.

3. Key Points at a Glance

  • All payments go through the Buydiz secure payment system.
  • Buydiz takes a commission on successful sales.
  • Refunds are processed within (24) hours after approval.
  • Sellers must verify their identity (KYC).
  • Buydiz helps resolve disputes and refund requests.
  • User data is protected under Law 18-07.
  • All amounts are shown in Algerian Dinar (DZD).
  • Disputes fall under the jurisdiction of the Courts of Algiers.

4. Our Role

EURL Buydiz provides the digital environment, secure payment processing, and customer support. Buydiz does not own the goods listed on the Platform.

5. Your Rights and Responsibilities

  • You have the right to safe transactions, clear product information, and timely delivery.
  • You must follow Algerian law when buying or selling online.
  • Both buyers and sellers must act honestly and respect refund and delivery rules.

6. Refunds and Disputes of the advance payment

If something goes wrong with a purchase, you can open a dispute through the Buydiz app. Refund requests of the advance payment are reviewed and processed within (24) hours after approval, as required by Articles 21 and 33 of Law 09-03 on Consumer Protection.

7. Privacy and Data Protection

EURL Buydiz follows Law 18-07 on Data Protection. Your personal data is used only for legitimate purposes such as payment processing, fraud prevention, and service improvement. You may request access, correction, or deletion of your data at any time.

8. Contact

For support or questions:

support@buydiz.dz    www.buydiz.dz

PART II — FULL TERMS AND CONDITIONS

1. Definitions

1.1 "EURL Buydiz" means the limited liability company registered in Bois des cars 01 villa N 63 Dely ibrahim, Algiers, Algeria operating the digital marketplace known as Buydiz.

1.2 "The Platform" refers to the Buydiz mobile application and web portal used for online commerce.

1.3 "User" includes both Buyers and Sellers registered on the Platform.

1.4 "Buyer" means any user purchasing goods or services through Buydiz.

1.5 "Seller" means any user listing goods or services for sale through Buydiz.

1.6 "Delivery Partner" means any authorized third party providing logistics or delivery services.

Explanation: These terms identify who is involved and what each role means within the Buydiz ecosystem.

2. Acceptance of Terms

2.1 By registering an account or using the Platform, each User agrees to be legally bound by these Terms and by Algerian legislation on electronic commerce (Law 18-05 Article 5).

2.2 Users under 18 years of age must obtain consent from a parent or guardian before using the Platform.

2.3 If a User disagrees with any part of these Terms, they must stop using the Platform immediately.

3. Account Registration and Verification

3.1 Users shall provide accurate, complete, and current information during registration.

3.2 Sellers must complete Know Your Customer (KYC) verification under Article 12 of Law 18-05 by submitting valid identification and business documentation.

3.3 EURL Buydiz reserves the right to suspend or terminate any account containing false or misleading information.

4. Use of the Platform

4.1 The Platform provides digital tools for listing, purchasing, promoting, and delivering goods or services.

4.2 EURL Buydiz acts solely as an intermediary providing infrastructure; it does not own or manufacture listed goods.

4.3 Users must not use the Platform for unlawful purposes as defined in Article 8 of Law 18-05.

5. Seller Obligations

5.1 Sellers must ensure all listed goods or services comply with Algerian law.

5.2 Sellers must display full prices in DZD inclusive of all applicable taxes (Law 09-03 Article 13).

5.3 Orders must be fulfilled promptly, with accurate shipment details provided to Buyers.

5.4 Sellers authorize EURL Buydiz to deduct commissions automatically prior to disbursement.

5.5 Sellers must respond to Buyer inquiries and dispute notifications in good faith.

In plain language: Be honest, deliver what you promise, show full prices, and work transparently.

6. Buyer Obligations

6.1 Buyers shall provide accurate contact and delivery information.

6.2 All payments must be made exclusively through Buydiz's secure payment system (Law 18-05 Article 22).

6.3 Buyers must check goods upon receipt and report issues within a reasonable period (Law 09-03 Article 21).

7. Payments and Commissions

7.1 All transactions are processed in Algerian Dinars (DZD) via Buydiz's integrated payment gateway.

7.2 EURL Buydiz charges a commission on each completed sale; the rate is displayed in the Seller's dashboard.

7.3 Payments may be held temporarily for verification or anti-fraud review under Article 12 of Law 18-05.

8. Advance Payment and Payment Method

8.1 All orders placed on the Buydiz Platform require an advance payment of Three Hundred Algerian Dinars (300 DZD) per order. This advance payment forms an integral part of the total product price and is not an additional fee.

8.2 The remaining balance of the product price, after deducting the 300 DZD advance payment, shall be paid by the Buyer in cash upon delivery (Cash on Delivery — COD) to the authorized delivery partner.

8.3 By confirming an order, the Buyer expressly agrees that:

  • The advance payment is deducted from the total product price;
  • The remaining amount is payable at the time of delivery;
  • Failure to complete payment upon delivery may result in the application of return and refund rules as defined in these Terms.

How It Works (Plain Explanation — Optional Section)

  • Product price: 5,000 DZD
  • Advance payment: 300 DZD (paid online)
  • Amount to pay on delivery: 4,700 DZD

9. Returns and Advance Payment Refunds

A. Refunds are governed by Articles 21 and 33 of Law 09-03 on Consumer Protection.

B. Buyers may request a refund through the Platform within the legally permitted timeframe.

C. Once approved, refunds are processed within (24) hours.

D. Refunds are issued to the Buyer's original payment method or Buydiz wallet balance.

A. Return With a Valid Reason

9.1 If an order is returned with a valid and approved reason (including but not limited to incorrect item, damaged product, or seller error):

  • The Buyer is entitled to a full refund of the 300 DZD advance payment.
  • The refund is credited to the Buyer's Buydiz wallet.

B. Return Without a Valid Reason

9.2 If an order is returned without a valid reason attributable to the Seller, including refusal without justification:

  • The return delivery fee shall be deducted from the Buyer's advance payment.
  • The remaining balance (if any) will be refunded to the Buyer's wallet.
  • The deducted return fee will be compensated to the Seller.

9.3 Return delivery fees vary depending on the delivery partner's return pricing, which is determined by the delivery company used for the order.

9.4 Advance Payment Refund Requests

  • Buyers may submit a refund request for the advance payment through the order details section of the Platform.
  • All refund requests must include a clear and valid reason.
  • Buydiz reserves the right to review and approve or reject refund requests based on platform policies and applicable law.

9.5 Limitation After Delivery

Once an order status is marked as "Delivered":

  • Buydiz shall not be responsible for refunding the advance payment.
  • Any dispute after delivery must be resolved directly between the Buyer and Seller, except where mandatory consumer protection laws apply.

10. Delivery and Logistics Partners

10.1 EURL Buydiz cooperates with independent Delivery Partners who comply with Algerian transport and consumer-protection standards.

10.2 Buydiz acts solely as an intermediary platform and is not responsible for the goods sold, their quality, or any issues related to them. Buydiz is not a delivery company and bears no responsibility for disputes, delays, damages, or problems between the Seller and the delivery company or between the Buyer and the delivery company. All such matters must be resolved directly between the concerned parties, except where required by applicable law, but will facilitate dispute resolution in accordance with Article 33 of Law 09-03.

11. Advertising and Promotions

11.1 EURL Buydiz may offer paid advertising and promotional programs to Sellers.

11.2 Promotional content must be accurate and compliant with national advertising standards (Law 18-05 Article 22).

11.3 Buydiz reserves the right to remove or modify any misleading or prohibited advertisement.

12. Prohibited Activities

Users may not:

  • 12.1 List counterfeit, stolen, or illegal products;
  • 12.2 Bypass Buydiz's payment system;
  • 12.3 Distribute malware or attempt to hack the Platform;
  • 12.4 Publish defamatory, obscene, or false information;
  • 12.5 Manipulate prices or listings with automated tools;
  • 12.6 Impersonate others or misuse Buydiz trademarks.

13. Data Protection and Privacy

13.1 EURL Buydiz collects and processes personal data in compliance with Law 18-07 on Personal Data Protection.

13.2 Data are used solely for legitimate business purposes such as payment processing, fraud prevention, and service improvement.

The personal data we collect includes:

  • Contact details (such as your name, addresses, telephone number, email address, gender, and date of birth).
  • Online registration information (such as your password and other authentication details).
  • Payment information, including details related to payments made via CIB/Dahabia cards through the SATIM and GIE Monétique payment interfaces.
  • Information related to collections and refunds processed by our team to your Algerian postal or bank account.

Cookies and Other Identifiers

We use technical cookies to facilitate and enable certain functions during your navigation on our website and applications. These cookies are not used for advertising purposes.

If we decide to use advertising cookies in the future, we will inform you in advance and obtain your consent.

13.3 Users may access, correct, or request deletion of their personal data (Articles 10 and 18 of Law 18-07).

14. Limitation of Liability

14.1 EURL Buydiz provides the Platform "as is" and makes no warranties of uninterrupted service.

14.2 To the extent permitted by Algerian law, Buydiz's total liability shall not exceed the amount of commission earned on the disputed transaction.

15. Termination and Suspension

15.1 EURL Buydiz may suspend or terminate accounts violating these Terms or applicable laws.

15.2 Users may close their accounts at any time after settling all pending transactions.

16. Dispute Resolution and Governing Law

16.1 Disputes shall first be addressed through Buydiz's internal resolution system.

16.2 If unresolved, disputes are governed by Algerian law and fall under the exclusive jurisdiction of the Courts of Algiers.

17. Notices and Communication

17.1 Official communications must be sent to support@buydiz.dz or through in-app support.

17.2 EURL Buydiz may contact Users using the information provided in their accounts.

18. Amendments

18.1 EURL Buydiz may amend these Terms at any time under Article 22 of Law 18-05.

18.2 Updated Terms become effective upon publication on the Platform.

18.3 Continued use of the Platform constitutes acceptance of the revised Terms.

19. Final Acknowledgment

By using the Buydiz Platform, the User acknowledges reading, understanding, and agreeing to these Terms and Conditions of Service.

  • EURL Buydiz
  • support@buydiz.dz
  • www.buydiz.dz